The MyAccess Portal brings together everything you need to manage your Access products, services and support in one place. It includes personalised dashboards, case management, billing, subscriptions and help content.
Key features
The MyAccess Portal includes these features:
Intuitive navigation
A clear menu and logical layout help you find tools and information quickly.
Personalised dashboards
We tailor your homepage to your role and preferences. It gives you a real-time view of:
Open support cases
Account notifications
Service health updates
Quick links to knowledge and help content
Knowledge and product information
Use search and content categories to find information quickly. The library includes:
Product guides and how-to articles
Troubleshooting information
Release notes
Bills and payments
See and manage your service costs:
Invoices and payments
Billing history
Case management
Manage support interactions in one place:
Submit new support requests
Track case status and updates
See past cases
Contact support teams securely
Log in as an existing customer
If you already have access to the MyAccess Portal, sign in with your registered email address and password:
Click the MyAccess Portal link.
Click I'm a customer, then type your email address and password.
Once you sign in, your personalised dashboard opens.
đ¤Tip: If you've forgotten your password, click Forgotten Password and follow the instructions on screen.
Register for a new account
If you don't have access yet, register for an account:
Click the MyAccess Portal link.
Click I've not logged in before.
Complete the registration form.
When prompted, verify your email address.