ATS common issues and queries
Common ATS queries.
By Robert1 author43 articles
- Received email that ATS emails were undeliveredReceived email saying that ATS emails were undelivered.
- Job role history data upload validation messageUnable to complete job role history data import due to data loader validation messages.
- Apply button on a vacancy is missingApply button on a vacancy is not showing.
- ATS emails sent from custom domain undeliveredATS emails not delivering.
- ATS is not pulling jobs through to our company websiteThe ATS is not pulling jobs through to our company website.
- Mandatory ATS questions are skipped by applicantsApplicants are bypassing mandatory ATS questions.
- New pipeline not showing with existing vacancies in ATSI have created a new pipeline stage in settings on PeopleHR but this is not showing in ATS screen for existing vacancies.
- Issues configuring the DNS records for ATS emailsIssues with the format required on the _domainkey entry.
- Applicants not coming across from IndeedApplicants are not being added to the ATS when sent from Indeed.
- Integration with IDENCYIDENCY software integration.
- Download applicants' CV in bulk
- Verify ATS emailsIn ATS settings, email address shows as unverified.
- ATS emails not being sent to CC'd email addressesWhen CC'd email is applied, the emails are not being sent from the system.
- Applicants added without CVsNo CV shows for applicant.
- RSS feed error - 'Below is a rendering of the page...''This page contains the following error... Below is a rendering of the page up to the first error.'
- What is a hiring manager?I cant see anything about what a hiring manager is
- Duplicate candidates notificationsIs it possible for a notification to be sent to hiring managers if they have an applicant who has already applied for another role.
- Integrate When I Work with PeopleHRHow to integrate When I Work with your PeopleHR
- ATS questions missing when moving an applicant to a different vacancyData missing after moving applications from one vacancy to another.
- Email templates in ATS are corruptEmails are showing as having symbols within them when looking in the applicant files section.
- Users receiving emails regarding ATS notificationsA user receives an email when a new applicant applies.
- Job title in ATS is incorrect or missingThe job name shows wrong in the Applicant tab.
- Error - 'You have already applied for this vacancy'ATS error Error - 'You have already applied for this vacancy'.
- It would be possible to upload CVs in bulk in the ATS system?Can I upload files in bulk in the ATS system.
- ATS vacancies on website are not showing as a list or a link but show entire vacancyLink vacancies to our external website but in the careers section it is showing the whole vacancy not a list or a link.
- Application Tracking System (ATS) job board and cookie policyThe cookie policy for Application Tracking System (ATS)
- Where do you find the vacancy URL link?Where do you find the vacancy URL link.
- Remove rejection options in ATSDelete the rejection reasons in the ATS drop-down.
- User not showing to add to ATS notificationsAdmin not showing to add to pipeline notifications.
- How to override job or offer approvers in ATSHow to override job or offer approvers in ATS if they are away or unable to approve the vacancies.
- Can you create anonymous surveys for applicants?Option to allow applicants to voluntarily complete to an anonymous questionnaire.
- Flag certain questions on the candidate questions that move a candidate straight into a specific stageFlag certain questions on the candidate questions that move a candidate straight into decline.
- Hiring leads are appearing incorrectlyThe names that appear in the ATS settings are different from those showing on the vacancy.
- Unable to download applicants' documentsUnable to download documents from applicants' records.
- Send reminders to vacancies' offer approversHow to send reminders for offer approvers to approve an applicant.
- Delete a location on a vacancyHow can I delete a location from a vacancy.
- Is it possible to only accept CV's in PDF format?Do we have the possibility to accept only PDF CV's and not other formats for applicants via the ATS?
- Vacancy status can't be changed from PendingOn the dropdown menu for 'Status' I only have the option of 'Pending' and there is no 'Draft.
- Employee unable to raise vacancies for other regionsAn employee is unable to raise the vacancies for other locations.
- Is it possible to add more than one domain within the ATS email settings?Can we not add more than one domain to the email settings.
- ATS Error: 'Vacancy reference already exists'I am trying to add a vacancy reference and it says that the code already exists, but it doesn't.
- ATS Error Offer not approved for the candidate yetError Offer not approved for the candidate yet.
- Check if there's an issue in your mail serverWhat SMTP test tool does PeopleHR recommend?