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How to activate or deactivate licences

Turn on or off a license.

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Written by Joshua Shooter
Updated over 2 months ago

To increase a license or have one turned on, get in touch with our accounts management team via the account support link and follow the steps below.

  1. Click the message bubble then click Ask a Question.

  2. Select My account then type your query.

To deactivate a license, contact our renewals team through the account support link and follow the steps below.

  1. Click the message bubble then click Ask a Question.

  2. Select My contract/renewal then type your query.

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