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Error when adding new starter - 'Oops... Something's Not Right

Error when adding a new user Oops... Something's Not Right

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Written by Joshua Shooter
Updated over 2 months ago

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If the error persists and you have Ripple, ensure you have no processes linked to a query for the ATS such as Applicants.
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Ripple processes can only run against active employee accounts. If there is a Ripple linked to ATS, you get an error when adding new starters. To overcome this, unsubscribe from the Ripple.

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