Skip to main content

Applicant Tracking System (ATS) FAQs

Common questions about ATS.

J
Written by Joshua Shooter
Updated over 3 weeks ago

Check out the most common queries on ATS in the table below:

Question

Answer

Can I view the applicant details?

On the Applicant Overview page, you can select a vacancy and then manage the relevant applicants through pipeline stages. You can accept or reject applicants, invite them to interviews, and move them through the approval stages. Accepting an applicant takes you to the New Employee Wizard and help you create a new employee record.

Read more >

How is a vacancy application submitted?

Your applicants need the vacancy link so they can access your vacancy. This can be via your company website, a form of social media, a job board, or an agency, they can view details for the vacancy such as job title, job information as well as the location, department, salary, and job reference. Your applicants can share this vacancy via various forms of social media.

Read more >

What is the role of a hiring lead?

As a manager, you can be nominated as a hiring lead for vacancies within PeopleHR. When this happens, you receive an email and the ATS option will show up in Access Button.

Read more >

Can I schedule an interview?

You can schedule an interview.

Read more >

Can I move or copy applicants?

You can move or copy an applicant record to a different vacancy, copy or duplicate an applicant record to multiple vacancies.

Read more >

What question type can I add to a vacancy?

You can add three types of questions to your vacancy:

  • Applicant.

  • Internal.

  • Audio or video.

What should I select on each tab within ATS vacancy information?

As an employee, manager, or admin, you can request job approvals if you have the ATS section available in your PeopleHR.

Read more >

Is it possible to embed internal and external vacancies on the company website through an RSS feed?

In PeopleHR, you can use the RSS feed to link vacancies directly to your company website. Once integrated, viewers click this vacancy and they land on the Job Page in PeopleHR.

Read more >

Can I send email invite to answer questions?

To answer your video or audio questions, you need to send an email invite to your candidate containing a unique eight-digit code.

Read more >

How do applicants answer my video questions when applying for a vacancy?

When you send an email or call about answering some video or audio questions, you provide your applicants with a unique eight-digit code.

Read more >

How do I set up the questions requiring video answers for a vacancy?

When creating a new vacancy, you can add multiple question types, including video type.

Read more >

Can I build a query on ATS?

In PeopleHR, you can build a query on ATS to generate a report.

Read more >

Can I review, reject, move or email applicants in bulk?

You can perform various actions in bulk within ATS.

Read more >

Did this answer your question?