Applicant tracking system (ATS)
How to use the ATS effectively
By Joshua and 1 other2 authors111 articles
- Applicant Tracking System (ATS) FAQsCommon questions about ATS.
- Applicant Tracking System (ATS) settingsHow do I configure the Applicant Tracking System.
- Create an email template for Applicant Tracking System (ATS)Create an email template for applicants.
- Hiring lead role capabilitiesWhat is the role of a hiring lead.
- Weekly ATS recapA description of what's included in the weekly ATS recap email.
- Applicant colours in ATSWhat does each colour mean in the ATS
- Applicant Tracking System (ATS) overviewWhat is the applicant tracking system.
- Closed vacancy still appears on our website and on job boardsA closed job is still showing on our company website.
- Set vacancy or offer approversWhat is the difference between vacancy approvers and offer approvers? Which one do I set up.
Vacancies
Create and manage vacancies.
- Create or request a vacancy in Applicant Tracking System (ATS)What should I select on each tab within ATS vacancy information.
- Activate a vacancyHow to make a vacancy active.
- Vacancy templates on ATSEvery time you post a role this saves to a drop-down list of vacancies to copy from.
- Add questions to a vacancyAdd questions to vacancies.
- Apply for a vacancySubmit an application.
- Delete a vacancyDelete a pending vacancy.
- How to attach a document to a vacancyHow to upload a document to a vacancy.
- Remove a vacancy approverHow can I remove the access of a user to vacancies.
- Character limit on vacancy questionsIs there a limit on how many word an applicant can input within the questions field of a vacancy?
- How to change the first page on a vacancy applicationHow to change the first page on a vacancy application.
- Close a vacancy to new applicants while allowing existing ones to complete audio/video questionsAllow applicants to complete Audio/Video questions, but stop new applicants from applying Solution suggestion:
- Approve vacanciesAuthorise vacancies.
- Set up notifications for vacanciesReceive notifications when an applicant is added to a new pipeline stage.
- Set up questions requiring video or audio answersSet up the questions requiring video answers for a vacancy.
- Create scorecardsCreate scorecards and use them to score an applicant in different areas.
- Enforce mandatory resume uploadUploading CV should be mandatory on the vacancy.
- Add a link to an ATS questionIs it possible to add a link to the vacancy question.
- Add a video to a job listingAdding videos to job adverts.
- Adding a Privacy Notice to application processInputting an Applicant Privacy Notice before applicants submit their Cv's.
- Customise application form in ATSCreate a customised form in the ATS for people to complete in place of uploading the form.
- Set up questions requiring video or audio answersSet up the questions requiring video answers for a vacancy.
- Unable to scroll on vacancy pageOur ATS is sticking and wont let us Scroll.
Applicants
Managing applicants within the ATS.
- Navigate and use the Applicant Overview pageSee an overview of applicants who have applied for a vacancy.
- Move or copy individual applicant in ATSMove or copy an applicant record to a different vacancy.
- Applicant point of view of ATS Video RecruitHow do applicants answer my video questions when applying for a vacancy.
- Review, reject, move or email applicants in bulkDownload applicants' CVs.
- Accept and hire an application in Applicant Tracking SystemHow do I mark an applicant as hired.
- Reject applicants in bulkReject multiple applicants at the same time.
- Move applicants to Talent Pool in bulkMove multiple applicants to Talent Pool at the same time.
- Applicant code for an email templateIs there a way for the Applicant Code to be entered as a field whereby the system will pull that data in automatically?
- Send an email invite to answer questionsSending email invite to answer questions.
- What is in place for blind and visually impaired candidates?Is PeopleHR as a system fully accessible and tested for accessibility specifically for blind and visually impaired candidates?
- Create a new applicantHow can I add an applicant that I received outside of the system into the ATS.
- Delete applicants on ATSAuto-delete candidate applications after a certain period of time.
- Schedule an interview with an applicantScheduling an interview with applicants and sending them an email invite.
- Sift through applicants in bulkSift through applicants in bulk in ATS.
- Upload applicants' responses to their records on ATSIs there a way to receive an email response back to the ATS?
- View the answers to the questionsChecking the answers offered to questions.
ATS integrations
Improve visibility by integrating with external systems.
- Turn on Indeed and Glassdoor integrationPost vacancies on Indeed and Glassdoor.
- Share ATS vacanciesAdd vacancies to LinkedIn.
- Integrate PeopleHR and WorkableHow to set up the Integration between PeopleHR and Workable.
- Integrate PeopleHR with GreenhousePeopleHR and Greenhouse integration.
- Create an iframe job boardLinking vacancies directly from the ATS to the company website.
- Change the background on the RSS feed linkChange the PeopleHR wallpaper that appears when applying for a vacancy via the RSS feed.
- Allow applicants to apply directly from IndeedApplicants are directed to PeopleHR application form rather than applying directly through Indeed.
- Applicant tracking system (ATS) RSS feedEmbedding internal and external vacancies on the company website through an RSS feed.
- Code samples for the RSS feed not workingVacancies display incorrectly on our website.
- How do I find my Job Board?How do I access my free job board in the ATS?
- Job advert not showing up on Indeed or GlassdoorI can't see job adverts on Indeed or Glassdoor.
Pipeline stages
Edit and control your pipeline stages.
- Edit the pipeline stages for a vacancyEdit the order of the pipeline stages that future applicants will follow.
- Attach documents to an ATS pipeline stageAttach a mandatory form to a pipeline stage.
- Move applicants through pipeline in bulkMove multiple applicants through pipeline at the same time.
- Query on applicant pipeline stagesQuery on how many people have been in each stage of the pipeline.
ATS common issues and queries
Common ATS queries.
- Vacancy status can't be changed from PendingOn the dropdown menu for 'Status' I only have the option of 'Pending' and there is no 'Draft.
- Error - 'You have already applied for this vacancy'ATS error Error - 'You have already applied for this vacancy'.
- Where do you find the vacancy URL link?Where do you find the vacancy URL link.
- ATS questions missing when moving an applicant to a different vacancyData missing after moving applications from one vacancy to another.
- ATS vacancies on website are not showing as a list or a link but show entire vacancyLink vacancies to our external website but in the careers section it is showing the whole vacancy not a list or a link.
- ATS Error: 'Vacancy reference already exists'I am trying to add a vacancy reference and it says that the code already exists, but it doesn't.
- Mandatory ATS questions are skipped by applicantsApplicants are bypassing mandatory ATS questions.
- New pipeline not showing with existing vacancies in ATSI have created a new pipeline stage in settings on PeopleHR but this is not showing in ATS screen for existing vacancies.
- Send reminders to vacancies' offer approversHow to send reminders for offer approvers to approve an applicant.
- Apply button on a vacancy is missingApply button on a vacancy is not showing.
- ATS emails sent from custom domain undeliveredATS emails not delivering.
- ATS Error Offer not approved for the candidate yetError Offer not approved for the candidate yet.
- Verify ATS emailsIn ATS settings, email address shows as unverified.
- Unable to download applicants' documentsUnable to download documents from applicants' records.
- Can you create anonymous surveys for applicants?Option to allow applicants to voluntarily complete to an anonymous questionnaire.
- Email templates in ATS are corruptEmails are showing as having symbols within them when looking in the applicant files section.
- Check if there's an issue in your mail serverWhat SMTP test tool does PeopleHR recommend?
- Duplicate candidates notificationsIs it possible for a notification to be sent to hiring managers if they have an applicant who has already applied for another role.
- How to override job or offer approvers in ATSHow to override job or offer approvers in ATS if they are away or unable to approve the vacancies.
- ATS emails not being sent to CC'd email addressesWhen CC'd email is applied, the emails are not being sent from the system.
- Users receiving emails regarding ATS notificationsA user receives an email when a new applicant applies.
- User not showing to add to ATS notificationsAdmin not showing to add to pipeline notifications.
- Job role history data upload validation messageUnable to complete job role history data import due to data loader validation messages.
- Issues configuring the DNS records for ATS emailsIssues with the format required on the _domainkey entry.
- Integration with IDENCYIDENCY software integration.
- Integrate When I Work with PeopleHRHow to integrate When I Work with your PeopleHR
- It would be possible to upload CVs in bulk in the ATS system?Can I upload files in bulk in the ATS system.
- Is it possible to only accept CV's in PDF format?Do we have the possibility to accept only PDF CV's and not other formats for applicants via the ATS?
- Is it possible to add more than one domain within the ATS email settings?Can we not add more than one domain to the email settings.
- Received email that ATS emails were undeliveredReceived email saying that ATS emails were undelivered.
- Applicants added without CVsNo CV shows for applicant.
- Application Tracking System (ATS) job board and cookie policyThe cookie policy for Application Tracking System (ATS)
- Applicants not coming across from IndeedApplicants are not being added to the ATS when sent from Indeed.
- ATS is not pulling jobs through to our company websiteThe ATS is not pulling jobs through to our company website.
- Delete a location on a vacancyHow can I delete a location from a vacancy.
- Download applicants' CV in bulk
- Employee unable to raise vacancies for other regionsAn employee is unable to raise the vacancies for other locations.
- Flag certain questions on the candidate questions that move a candidate straight into a specific stageFlag certain questions on the candidate questions that move a candidate straight into decline.
- Hiring leads are appearing incorrectlyThe names that appear in the ATS settings are different from those showing on the vacancy.
- Job title in ATS is incorrect or missingThe job name shows wrong in the Applicant tab.
- Remove rejection options in ATSDelete the rejection reasons in the ATS drop-down.
- RSS feed error - 'Below is a rendering of the page...''This page contains the following error... Below is a rendering of the page up to the first error.'
- What is a hiring manager?I cant see anything about what a hiring manager is
ATS emails
Learn how to send emails within ATS.
- Applicant Tracking System (ATS) emails from PeopleHRReceiving ATS emails from PeopleHR.
- ATS auto acknowledgement email not sentATS is not always sending the auto acknowledgement email that the application has been received.
- Can I amend the vacancy approval email?Can the email notification for vacancy approval be adjusted to include further details regarding the vacancy such as salary.
- Email applicants in bulkSend emails to applicants in bulk.
- Send emails to job applicants from the company's addressSet the company's email address as the sender for job applicant emails.
- Unable to delete an ATS email templateUnable to delete the Email template from ATS settings.