Applicant tracking system (ATS)
How to use the ATS effectively.
Applicant Tracking System (ATS) FAQsCommon questions about ATS.
Applicant Tracking System (ATS) settingsHow do I configure the Applicant Tracking System.
Create an email template for Applicant Tracking System (ATS)Create an email template for applicants.
Hiring lead role capabilitiesWhat is the role of a hiring lead.
Weekly ATS recapA description of what's included in the weekly ATS recap email.
Vacancies
Create and manage vacancies.
Create or request a vacancy in Applicant Tracking System (ATS)What should I select on each tab within ATS vacancy information.
Activate a vacancyHow to make a vacancy active.
Vacancy templates on ATSEvery time you post a role this saves to a drop-down list of vacancies to copy from.
Add questions to a vacancyAdd questions to vacancies.
Apply for a vacancySubmit an application.
Delete a vacancyDelete a pending vacancy.
How to attach a document to a vacancyHow to upload a document to a vacancy.
Remove a vacancy approverHow can I remove the access of a user to vacancies.
Character limit on vacancy questionsIs there a limit on how many word an applicant can input within the questions field of a vacancy?
How to change the first page on a vacancy applicationHow to change the first page on a vacancy application.
Close a vacancy to new applicants while allowing existing ones to complete audio/video questionsAllow applicants to complete Audio/Video questions, but stop new applicants from applying
Solution suggestion:
Approve vacanciesAuthorise vacancies.
Set up notifications for vacanciesReceive notifications when an applicant is added to a new pipeline stage.
Set up questions requiring video or audio answersSet up the questions requiring video answers for a vacancy.
Create scorecardsCreate scorecards and use them to score an applicant in different areas.
Enforce mandatory resume uploadUploading CV should be mandatory on the vacancy.
Applicants
Managing applicants within the ATS.
Navigate and use the Applicant Overview pageSee an overview of applicants who have applied for a vacancy.
Move or copy individual applicant in ATSMove or copy an applicant record to a different vacancy.
Applicant point of view of ATS Video RecruitHow do applicants answer my video questions when applying for a vacancy.
Review, reject, move or email applicants in bulkDownload applicants' CVs.
Accept and hire an application in Applicant Tracking SystemHow do I mark an applicant as hired.
Reject applicants in bulkReject multiple applicants at the same time.
Move applicants to Talent Pool in bulkMove multiple applicants to Talent Pool at the same time.
Applicant code for an email templateIs there a way for the Applicant Code to be entered as a field whereby the system will pull that data in automatically?
Send an email invite to answer questionsSending email invite to answer questions.
What is in place for blind and visually impaired candidates?Is PeopleHR as a system fully accessible and tested for accessibility specifically for blind and visually impaired candidates?
ATS integrations
Improve visibility by integrating with external systems.
Turn on Indeed and Glassdoor integrationPost vacancies on Indeed and Glassdoor.
Share ATS vacanciesAdd vacancies to LinkedIn.
Integrate PeopleHR and WorkableHow to set up the Integration between PeopleHR and Workable.
Integrate PeopleHR with GreenhousePeopleHR and Greenhouse integration.
Create an iframe job boardLinking vacancies directly from the ATS to the company website.
Change the background on the RSS feed linkChange the PeopleHR wallpaper that appears when applying for a vacancy via the RSS feed.
Pipeline stages
Edit and control your pipeline stages.
Edit the pipeline stages for a vacancyEdit the order of the pipeline stages that future applicants will follow.
Attach documents to an ATS pipeline stageAttach a mandatory form to a pipeline stage.
Move applicants through pipeline in bulkMove multiple applicants through pipeline at the same time.
Query on applicant pipeline stagesQuery on how many people have been in each stage of the pipeline.
ATS common issues and queries
Common ATS queries.
Vacancy status can't be changed from PendingOn the dropdown menu for 'Status' I only have the option of 'Pending' and there is no 'Draft.
Error - 'You have already applied for this vacancy'ATS error Error - 'You have already applied for this vacancy'.
Where do you find the vacancy URL link?Where do you find the vacancy URL link.
ATS questions missing when moving an applicant to a different vacancyData missing after moving applications from one vacancy to another.
ATS vacancies on website are not showing as a list or a link but show entire vacancyLink vacancies to our external website but in the careers section it is showing the whole vacancy not a list or a link.
ATS Error: 'Vacancy reference already exists'I am trying to add a vacancy reference and it says that the code already exists, but it doesn't.
Mandatory ATS questions are skipped by applicantsApplicants are bypassing mandatory ATS questions.
New pipeline not showing with existing vacancies in ATSI have created a new pipeline stage in settings on PeopleHR but this is not showing in ATS screen for existing vacancies.
Send reminders to vacancies' offer approversHow to send reminders for offer approvers to approve an applicant.
Apply button on a vacancy is missingApply button on a vacancy is not showing.
ATS emails sent from custom domain undeliveredATS emails not delivering.
ATS Error Offer not approved for the candidate yetError Offer not approved for the candidate yet.
Verify ATS emailsIn ATS settings, email address shows as unverified.
Unable to download applicants' documentsUnable to download documents from applicants' records.
Can you create anonymous surveys for applicants?Option to allow applicants to voluntarily complete to an anonymous questionnaire.
Email templates in ATS are corruptEmails are showing as having symbols within them when looking in the applicant files section.
Check if there's an issue in your mail serverWhat SMTP test tool does PeopleHR recommend?
Duplicate candidates notificationsIs it possible for a notification to be sent to hiring managers if they have an applicant who has already applied for another role.
How to override job or offer approvers in ATSHow to override job or offer approvers in ATS if they are away or unable to approve the vacancies.
ATS emails not being sent to CC'd email addressesWhen CC'd email is applied, the emails are not being sent from the system.
Users receiving emails regarding ATS notificationsA user receives an email when a new applicant applies.
User not showing to add to ATS notificationsAdmin not showing to add to pipeline notifications.
Job role history data upload validation messageUnable to complete job role history data import due to data loader validation messages.
Issues configuring the DNS records for ATS emailsIssues with the format required on the _domainkey entry.
Integration with IDENCYIDENCY software integration.
Integrate When I Work with PeopleHRHow to integrate When I Work with your PeopleHR
It would be possible to upload CVs in bulk in the ATS system?Can I upload files in bulk in the ATS system.
Is it possible to only accept CV's in PDF format?Do we have the possibility to accept only PDF CV's and not other formats for applicants via the ATS?
Is it possible to add more than one domain within the ATS email settings?Can we not add more than one domain to the email settings.
Received email that ATS emails were undeliveredReceived email saying that ATS emails were undelivered.