Skip to main content

Documents not showing when trying to preview

Some documents don't open in the browser.

J
Written by Joshua Shooter
Updated over 2 months ago

Only PDF and Word documents can be previewed, which are the file types as .pdf and .doc.
​
For other file types, the preview functionality is not available.
​
If the document has the required format but doesn't open when trying to preview, close the tab and reopen or refresh the tab.


​

Did this answer your question?