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Logbook Query is showing blank

When running a query on a logbook, it's not showing any results.

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Written by Joshua Shooter
Updated over a month ago

This can be because the Query is breaking due to the use of two identical fields in the Logbook.

  • You can use up to 125 identical characters for two fields on Logbooks.

If you have many fields listed in the query, we advise to select 1 by 1 to identify which one may be causing this to be blank.

  • Once Identified, access this field in the Logbook template.

  • Retype the field.

  • Save.

  • Access the query to check if this now populates.

If the above has not solved the issue, raise a new case online and reference the title of this article confirming the following details:

  • Confirm query in question.

  • What you have actioned so far.

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