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Integration with Access Payroll not recording open sicknesses correctly

Unable to record open sicknesses in PeopleHR, which duplicates waiting day in Access Payroll and therefore affects Statutory Sick Pay.

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Written by Joshua Shooter
Updated over a month ago

PeopleHR requires an end date to be added to each sickness and open sicknesses are not currently supported.
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This is how the system is designed to work, but as a workaround, you can create the sicknesses in PeopleHR with an end date the same as the end date of the payroll period.
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If the sickness continues to the next payroll period (e.g. next month), then this should be added again, with no working days or gaps in between.
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If you are adding sicknesses this way and this still duplicates the waiting days, then raise a case with the Access Payroll team.

πŸ“ŒNote: Weekends are considered gaps, for example, if your payroll period ends on 17/05/2024 on a Friday, you need to add the first sickness entry with an end date on Friday, May 17th, and then, if the sickness continues to the next payroll period, you need to add the next sickness with the start date on Saturday, May 18th.

In PeopleHR, if your employees are using a Monday-to-Friday work pattern, you can work around this by clicking into Monday 20/05/2024 and editing the sick start date to May 18th.

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