If you can't complete the New Starter wizard, find your problem below:
Work pattern drop-down is empty
There's a known issue in the Smart Menu where the work pattern drop-down in the New Starter wizard shows no options, even when work patterns exist. To add the new starter:
Use the menu toggle to switch to the Classic Menu.
Start the New Starter wizard again, then select the work pattern.
đNote: To learn more about switching between menus, see Smart Menu.
The Next button doesn't work
If you can't move past a page in the New Starter wizard, try these options:
Try again in an incognito window.
Try again in a different browser, such as Google Chrome.
If the problem continues, contact our support team, quote the title of this article and include:
A screenshot or screen recording of the problem.
Confirmation that you've granted our team access to your system.