Public holiday information is in the Payroll:Holidays report.
đNote: Public holiday information only shows in the query if the Entitlement includes public holidays option is selected in the employee's planner settings.
If this option isn't selected, the data isn't displayed and will present no clocks for the day. If it's selected, a personal holiday shows against the date, as it's pre-booked out of their annual leave entitlement.
If the issue continues after you select this option, raise a case and provide:
An example of the report produced.
The name of the employee experiencing this.
Impersonation rights after confirming with the engineer their email address.