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Public holiday duration can't be amended

I need to amend a public holiday duration but when I try to click the user planners it doesn't bring up the box to amend.

J
Written by Joshua Shooter
Updated over 2 months ago

When this happens, you need to check if the user has a Fixed Term End Date set.

To check this, follow the steps below:

  1. Click Access Button image then click Employee.

  2. Click the relevant employee then click the Employment tab.

  3. Check the Fixed Term End Date tab.

    πŸ“ŒNote: Anything after the Fixed Term End Date won't be counted as public holidays and you won't be able to amend the duration of it.

  4. To solve this, remove their Fixed Term End Date.

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