If PeopleHR is running slow, not loading properly or crashing out, check our service status page for any downtime or outages. If it reports slowness, we're aware of the issue and are working to fix it. If it shows the All systems are go! message, try the following:
Close the PeopleHR tab that isn't working: click the three dots on the tab header, then click Close. Reopen it from Access Button and wait a minute for it to load.
Clear your browser cache.
Try a different browser.
Check your internet connection.
Ask your colleagues if they're experiencing the same.
Try to log in to your PeopleHR account on a different PC or device, such as the browser on your mobile phone.
If PeopleHR works for your colleagues, or works for you in a different browser or device, this points to your PC or browser slowing or blocking PeopleHR. Contact your IT support.
If your colleagues have the same issue in any browser or device, raise a new case and include the title of this article.
Get live status updates
To get live updates on any downtime or outages:
Go to our service status page, then click Get Updates Via Email.