This error occurs if PeopleHR and Access Evo (previously Access Workspace) sites are connected and you've bookmarked a specific screen in your log-in flow.
To overcome this behaviour, remove the bookmark and access your organisation's companyname.peoplehr.net URL and bookmark this.
If the above didn't help, log in using a different browser.
Currently, this process requires you to enter your email each time you log in, however, this is a temporary situation until we progress through our migration to Identity.
Looking ahead, the log-in screens will be rationalised to only have one step.
If you're still experiencing the issue, raise a new case online and confirm the following details:
Who in the company is affected by this? Is it you, all users, some users, or consultants? Is it always the same users?
What URL do you/they use to sign in?
If the affected user navigates directly to https://go.accessacloud.com, then do they get a working menu there?
What browser are they using?
Do they have other tabs opened with the PeopleHR app, or any other Access app that uses Access Identity to sign in?
After signing in do they immediately try to access Access Button, or are they doing any other action?
Do they get the error every time they sign in, or sometimes?
Do they see the error message or a blank region (white space)?