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Employees keep receiving Holiday Return To Work Form emails

Employees and managers are still getting notifications to complete the forms.

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Written by Joshua Shooter
Updated over 2 months ago

To stop Holiday Return To Work Form notifications, follow the steps below:

  1. Click Access Button image then click HR Admin.

  2. Go to Settings and click the Holidays & Absence tab.

  3. Deselect the Holiday Return To Work Form checkbox. This will stop the daily emails for holidays.

  4. Or complete the form for past holidays.

If the option in settings is not ticked, and users receive emails for holidays that are in the future, raise a new case online and reference the title of this article providing the following details:

  1. A screenshot of the email received

  2. Grant our team access to your system

  3. Confirm if the user has requested the holiday via the mobile app

  4. Provide the below information from the user:

    • App Version (inc. build number)

    • Device Make

    • Device Model

    • Operating System Android or iOS

    • Operating System version

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