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News post is duplicating

My news posts are duplicating.

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Written by Joshua Shooter
Updated over 2 months ago

If you have encountered this:

  • Try free-typing a news post and post it to see if the same occurs.

  • If you are copying and pasting the text, ensure to strip the text of all formatting.

If the issue persists, raise a case and:

  • Grant us impersonation rights, after you confirm with the engineer the email address you need to give access to.

  • Confirm the news post title.

  • Send a recording showing how the post is being added.

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