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The allowed size of the photo should be 200x200px. <br><br>If the image doesn't have this size, you'll need to amend the size from your local computer or by <b><a href="https://resizing.app/features/resize-png/" rel="nofollow noopener noreferrer" target="_blank">using an online source</a></b>.

I am trying to upload a photo to a new thanks badge and the file is in PNG format but the system is not recognizing it.

Unable to upload photo to a thanks badge

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