This could be due having unaccepted characters in the documents' names. For example:
Double dots [ .. ].
Plus icon [ + ].
Applicants need to reupload the documents again to their applications after amending the name of the documents.
Unable to download documents from applicants' records.
This could be due having unaccepted characters in the documents' names. For example:
Double dots [ .. ].
Plus icon [ + ].
Applicants need to reupload the documents again to their applications after amending the name of the documents.