Documents
Employee documents, Company documents and Document templates
By Robert1 author42 articles
- Edit document pop-up window disappears before selecting any optionsThe edit Documents popup window is not clickable.
- Move a document to a different folderChange the location of a document.
- Unable to upload .msg files, error message 'Invalid file type. File type msg is not supported'Unable to save emails from employees onto their PHR profiles.
Employee documents
Assign and manage employee documents.
- Upload signable documentsUpload documents for employees to sign electronically.
- Sign a documentSign a document on the desktop version of the system.
- Delete employee documentsHow to delete documents from an employee's record.
- Download a signed documentGet a copy of a signed document.
- Create a category for documentsIs there a way to create new category list on documents.
- View a document or payslip on desktopHow can I access my personal documents.
- Electronic signatureAre electronic signatures recognised by law.
- Documents not showing when trying to previewSome documents don't open in the browser.
- Send reminder email for electronic signaturesElectronic signatures compliance.
- Previewing documents error - '404 - File directory not found'Unable to preview a document because I am given the error 404 - File directory not found.
- Allow an employee to upload their own documents with LogbooksAllow an employee to upload their own documents.
- PDF's in employee documents not openingWe appear to be able to upload them but when an employee tries to download them to see them, they see a PDF error message.
- Change signed document categoryI cannot change a signed documents category.
- Change the access for documentsChange who can access a document.
Company documents
Manage company documents.
- Upload company documentsUpload documents as an admin.
- Team events view in company PlannerEmployees are able to see other colleagues on company planner.
- Delete a company documentRemove a company document.
- Create or edit document foldersRename existing folders.
- Company documents are not showing for usersDocuments aren't showing for the selected area, employees has access to these documents.
- What do the access options allow in company documents?When uploading company documents, will Employee Access option allow managers to view the documents?
- Company documents tab missing from left hand sideThe company documents tab is not showing on the left hand side for some users.
- Archive a company documentArchive a company document.
- Unarchive a company documentUnhide a company document.
Document templates
Create and edit document templates.
- Bulk upload document templatesHow to upload document templates for employees in bulk.
- Create, edit and preview document templatesApply a document template to an employee record.
- Where do I find the list of merge tags?List of system fields that can be used in Ripple emails.
- Text formatting looks strangeIncorrect text format.
- Document hyperlinks error - 'Access Denied'When accessing our document hyperlink it presents Access Denied.
- Unable to upload files and images to the document managerBroken Image link when uploading an image via image manager.
- Document templates are not showing imagesImages within a document template are not showing correctly
- Attach a PDF within the text editorAdd a PDF to the text editor.
- Font and text differ in the document template previewThe text and font and size are different when previewing and issuing documents to what we set.
- Text editor tool in Document Templates and Applicant Tracking System (ATS)Merge employee information for easy use in document templates.
- Add a hyperlink in the text editorHow to add hyperlinks when I add news.
- Document font and format is different in the employee's recordTypeface shows differently in the text editor, from what the employees view in their record.
- Merge tags showing not available for salary amountMerge tag showing not available when document is being sent to employees.
- Merged document template for a change in working patternWe are trying to create merged document template for a change in working pattern.
- [[Sick Duration (Days)]] tagExplanation of time period for sick days under the [[Sick Duration (Days)]] tag.
- PeopleHR merge tagsThe only PeopleHR merge tags which are available in the system.