When creating a logbook, make sure you do the relevant settings for your employees to sign the logbook. Also, ensure your employees are following all the steps to sign it.
Set up the signature field
Within the logbook settings, click Add new field.
Select In use, then set the field type to Signature.
Name the field, then in the Who Can Sign section, select Employee.
📌Note: To allow an employee to sign a Logbook, their access must be set to Update.
Sign the logbook
To sign a logbook, follow the steps below.
Click the Me tab, then click Logbooks.
Click the relevant logbook and fill in all the details.
Type your name into the Enter Your Name Here field, as shown in the image below:
📌Note: If Lock editing? is enabled for the signature field, the Logbook will become non-editable after it has been signed.