If your PeopleHR system doesn't trigger emails for authorisation requests, please ensure Self Service is not deactivated. When deactivated, the system doesn't trigger email notifications.
📌Note: Make sure you don't have the app open in two tabs.
If your company's Self Service is activated, raise a new case online and provide the following:
Name of the employee submitting the request.
The request date.
Name of approver that should receive the notification email.
Grant our support team access to your system.