Authorisations common queries
All queries about authorisations tab.
By Joshua1 author21 articles
- Approver is not receiving request emailsManagers are not receiving emails from their direct reports regarding annual leave.
- Admin unable to approve a logbookAdmin user unable to approve a logbook.
- Authorisation comments do not show in emailsWhy isn't a comment showing on the email an employee receives following a logbook authorisation.
- Authorisation emails not being sentManagers don't receive the authorisation email requests.
- Authorisations tab showing no results when searching user nameWhen searching for a users name in the authorisations tab this is returning no results.
- Authorise holidays from emailTurning the approve or decline option in emails.
- Automated email - 'Your timesheet has been declined'A few users received an email stating that their timesheet request has been declined.
- Blank approver appearing on holiday requestsAuthorisation approver blank even though user is assigned to a Rule.
- Can additional managers approve requests?Can additional reports to authorise holiday for an employee.
- What does the (A) in authorisations mean?What does the (A) stand for next to the listed approvers of someone's annual leave.
- View the 'Also on leave' listWhen managers approve holidays they are allowed to see who is also on leave.
- Holiday request email contains unnecessary Impact Insight informationThe holiday request email received by the approver states that a colleague is also on holiday but for a different period.
- Holiday request insightsHoliday request insights email.
- Holiday withdrawn request email going to previous line managerStill receiving updates when leave is requested/withdrawn from their old team, even though they no longer have any direct reports.
- Logbook not showing in the authorisation tabA manager has added a Logbook but this is not showing in the authorisation tab.
- Managers are not able to approve TimesheetsApproval of Assignments.
- Missing data in the Authorisation tabThe Authorisation tab shows no results.
- Requests are going to the wrong approverHolidays. other events, timesheets, assignments, logbook and expense requests are going to the wrong approver.
- Second line approver not able to approve requestSecond line approver can't view the request.
- Is it possible to decline a request approved by mistakeIs there a way to go back and reject a timesheet request after being approved in error.
- Request missing from the Pending authorisations pageEmployee has completed a logbook, but I am unable to authorise it as the system displays No Request Found.