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Authorisations

Manage pending and approved requests.

Authorisations area overviewWhat can I do on the authorisations tab.
Authorisations common queries

All queries about authorisations tab.


Approver is not receiving request emailsManagers are not receiving emails from their direct reports regarding annual leave.
Admin unable to approve a logbookAdmin user unable to approve a logbook.
Authorisation comments do not show in emailsWhy isn't a comment showing on the email an employee receives following a logbook authorisation.
Authorisation emails not being sentManagers don't receive the authorisation email requests.
Authorisations tab showing no results when searching user nameWhen searching for a users name in the authorisations tab this is returning no results.
Authorise holidays from emailTurning the approve or decline option in emails.
Automated email - 'Your timesheet has been declined'A few users received an email stating that their timesheet request has been declined.
Blank approver appearing on holiday requestsAuthorisation approver blank even though user is assigned to a Rule.
Can additional managers approve requests?Can additional reports to authorise holiday for an employee.
What does the (A) in authorisations mean?What does the (A) stand for next to the listed approvers of someone's annual leave.
View the 'Also on leave' listWhen managers approve holidays they are allowed to see who is also on leave.
Holiday request email contains unnecessary Impact Insight informationThe holiday request email received by the approver states that a colleague is also on holiday but for a different period.
Holiday request insightsHoliday request insights email.
Holiday withdrawn request email going to previous line managerStill receiving updates when leave is requested/withdrawn from their old team, even though they no longer have any direct reports.
Logbook not showing in the authorisation tabA manager has added a Logbook but this is not showing in the authorisation tab.
Managers are not able to approve TimesheetsApproval of Assignments.
Missing data in the Authorisation tabThe Authorisation tab shows no results.
Requests are going to the wrong approverHolidays. other events, timesheets, assignments, logbook and expense requests are going to the wrong approver.
Second line approver not able to approve requestSecond line approver can't view the request.