Bradford Factor score will show 0 when there are sick leaves added to the employee's record, but they are not within the calculation period. To check the calculation period:
Click Access Button
then click HR Admin.
Go to Settings then Holiday & Absence.
Scroll down to Calculation Period.
Please ensure that the sick reasons are included in the absence scheme.
📌Note: Bradford Factor score will show as blank if the employee does not have any sick leaves added to their record before.