If the information within PeopleHR is not updating the information in RotaCloud, check the RotaCloud reports in Queries, such as RotaCloud Employees.
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If the information in the queries is correct, check with RotaCloud support if there is anything on their side that is preventing the information from pulling through.
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If you're still experiencing the issue, please raise a new case online and reference the title of this article.
Information not updated on RotaCloud
Missing information in RotaCloud.
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Written by Joshua Shooter
Updated over 2 months ago