We provide your HR team with a secure place to easily store files, manage data, and retrieve/delete information when needed. However, we as a company are not the data controllers.
Complying with ICO regulations, we are prohibited from managing the data within your People® account ourselves. By 'manage', we mean anything that falls under:
Adding/amending data.
Retrieving data.
Sending data to a third party.
Deleting data.
Store data that has been deleted by the data controller.
In some cases, when investigating a case we may require access to your database. We are only able to do this if you grant us access, and if so, we adhere to strict policies to only access the data required.
We understand that you will also have policies and regulations to adhere to (e.g. deleting employee information after several years). As this is not our data to delete, this is not something that we have the right to do on our side.
Using the query builder tool, you can build a report to show who has been sitting in your leaver list for X amount of time. By running this report regularly, you can easily find who you need to delete and when.