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Document hyperlinks error - 'Access Denied'

When accessing our document hyperlink it presents Access Denied.

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Written by Joshua Shooter
Updated over 3 months ago

If you have embedded a document hyperlink and it presents the Access Denied error when clicking on it:

  • Remove any spaces in the document name.

  • Remove from document manager and re-add it.


If the issue still occurs, raise a case and provide:

  • A screenshot or recording of the issue.

  • The document that has been embedded.

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