The authorisations tab is searching by the requester and approver's names.
If you go into the Authorisations tab and search by approver name, the request should then show for approval.
The logbook within a user's record is basing this off the user name, reason why is returning no results. But, searching the approver name will show the logbook to approve.
Authorisations tab showing no results when searching user name
When searching for a users name in the authorisations tab this is returning no results.
J
Written by Joshua Shooter