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Pop-up message isn't closing down

There is no 'X' to close the pop-up window.

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Written by Joshua Shooter
Updated over a month ago

If you are unable to close pop-up windows:

  1. On your browser, click the 3 dot menu on the top right.

  2. On the Zoom field, select - to zoom all the way out.

  3. Select + to return to the initial zoom settings, which shouldn't be greater than 100%.

  4. Alternatively, you can do this by using the CTRL and - or + keys on your keyboard.

  5. If this fails, try in a different browser or clear your browser's cache memory.

πŸ“ŒNote: Any value over 100% will be more likely to present resolution issues.

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