A user’s planner overview may show an incorrect amount taken for the following reasons:
Emergency leave: Any sickness added with Emergency leave ticked will book the duration from the users entitlement.
Entitlement includes Public holiday: If this is selected in planner settings, public holidays that fall on a working day will be booked from the users entitlement.
📌Note: The duration of Public holidays can be amended to 0 to allocate the day back to the entitlement.
If public holidays are not deducting correctly, see the steps in this article: Holidays are not being deducted from annual leave entitlements | PeopleHR Help Centre
If the amount taken is still incorrect, please raise a new case and provide the following information:
Screenshot of the upper part of the employee's planner showing the booked values.
Name(s) of the user(s) affected.
The correct amount taken.