personal planner FAQ's
Popular planner questions.
Planner is out of sync and displays working days incorrectlyThe booked holiday is appearing on the wrong days.
Remove the yellow flag in the plannerHow do I remove absence that requires a self certification form and absence that requires a back to work form, messages from employees planner.
Who has access to delete or amend personal other event through the plannerDeleting or amending my own other events.
Can managers add sickness to their planner?Adding my own sickness.
Employee is unable to add files to sicknessEmployee is unable to add a sick note.
Bank holiday duration is showing as zeroThe duration shows as zero hours on the planner and not being deducted from their allowance.
Booked holiday over a period of separate months not deducting correctlyUser has booked holiday over a period of separate months and the planner is showing an incorrect deducted amount.
Booking reoccurring holidaysBooking multiple holiday dates for an employee.
Working Pattern does not reflect correct number of contracted hoursContracted hours field shows incorrect information in the employee's planner settings.
Can I set an entitlement for Sick leave?Can I limit the amount of sick leave taken.
Can we set up expiry dates for sickness fit notes?Is it possible to enter an expiry date for fit notes and medical certificates in sicknesses.
Can you carry over negative balances to new holiday year?Is there an option to have a negative carried-over balance?
Can't change the holiday durationI can't amend the duration of a holiday recorded in an employee's planner.
Cannot change start dateError message 'There is at least one absence recorded on the employee planner prior to this date, please remove absence(s) and try again.'.
Users unable to book holidays on a Public holidayWhen employees try and book leave on a Bank Holiday it doesn't allow them to do it.
Unable to change work pattern - Error: 'There is already a pending work pattern.'Error: There is already a pending work pattern. Please click on ‘!’ to check details.
Edit the return to work form templateIs it possible to edit the template for the current return to work form on the PeopleHR system so we can include more questions.
Holiday taking incorrect amount of entitlementDeducted incorrect amount of leave for a holiday.
How to see all return to work form banners in user's plannerHow to see all return to work form banners.
How to see an employee's first day back to workSee in a report what is an employee's first day back to work.
Incorrect FTE showing in user's profileA users FTE is showing incorrectly in their profile against their work pattern.
Incorrect number of working days in daily cost of absence calculationThe system is showing 261 working days which is incorrect as there are 260 days in a year.
On Leave status for Other EventsWhen a user has an appointment, it sets their status to On Leave for the whole day.
Other event duration is incorrectOther event showing as 24 hours.
Planner showing incorrect booked amountEmployee booked holidays but the planner shows incorrect value.
Sick Days Heat Map in personal plannerWhat does the heat map represent in an employee's planner.
The difference between approved and pending requestsDifference between approved and pending holiday requests in the planner.
Add a block of authorised unpaid days as extra holiday givenIs it possible to add a block of authorised unpaid or paid days as extra holiday given.
Bank holidays appear incorrect on the plannerBank holidays are incorrect on the planner.
Change icons in the plannerWe wish to change the icons in the planner.
Compare annual leave remaining vs working hoursHow to find users with remaining annual leave balances higher than one week's working hours.
Employee can see manager holidaysWhy are employees able to view their manager's holidays.
Employee exceeded the holiday entitlementAn employee has managed to book more hours than they have.
Employees are requesting 0.25 and 0.75 day holidaysHow can we set up a rule so that employees can only book either .5 or 1 day of annual leave.
Error - 'Duration exceeds a day'When trying to add an absence within PeopleHR, an error shows: Duration exceeds a day.
Holiday error - 'This request will exceed the maximum consecutive days of leave your company allows'Employees are unable to log a lot of leave days.
Holidays have disappeared from an employee's plannerEmployee's holidays that they have taken for the whole year have been deleted.
How to stop employees from deleting holidaysHow can I prevent employees from deleting their holidays.
Managers are able to exceed their employees' holiday balanceWhen a manager adds a holiday to an employee, they are able to book holidays beyond the employee's holiday entitlements.
Personal planner is not showingOne of the employees doesn't have any days holiday showing.
Set contracted hoursHow to set contracted hours.
Sick days versus working daysSickness totals are displaying incorrectly.
Updated a work pattern but the planner is not updatedTo resolve this, you need to check for and remove a future work pattern.