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Manager unable to access a logbook in their profile

Manager can't see the option for a specific logbook even if the manager status within logbook settings is set to update.

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Written by Joshua Shooter
Updated over 2 months ago

If the employee access to the logbook is set to None, managers won't be able to see the logbook in their profile either.
In this scenario, the system is treating the manager as an employee, therefore they can't see it in their profile.

πŸ“ŒNote: The manager access within the logbook's settings is for manager's access on their direct reports to.

Example 1:

  • Anne (admin) - sets up the logbook so employee access is set to update and manager's access is set to none.

  • Emma (employee) - can access and add the logbook in their profile.

  • Marc (Emma's manager) - can't access the logbook in Emma's profile.

Example 2:

  • Anne (admin) - sets up the logbook so employee access is set to none and manager's access is set to update

  • Emma (employee) - can't access the logbook.

  • Marc (Emma's manager) - can access the logbook in Emma's profile.

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