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Error 'This code can't be verified' when entering the 2FA code

When entering the authenticator code Error: This code can't be verified.

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Written by Joshua Shooter
Updated over a month ago

When entering the authenticator App code, if you are receiving the error 'This code can't be verified' or 'Invalid authentication code', ensure the time on your computer matches the time on your smartphone where your Authenticator App is installed.
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To correctly sync the time on the Google Authenticator app:

  1. On your Android device, go to the main menu of the Google Authenticator app then Tap More

  2. Tap Settings then Time correction for codes

  3. Tap Sync now.

On the next screen, the app confirms the time has been synced. You should be able to sign in. The sync will only affect the internal time of your Google Authenticator app, and will not change your deviceโ€™s Date & Time settings.

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