Plugins
How to use Plugins in PeopleHR.
Run Access Payroll Services pluginExtract the information you require and send it to our Access Payroll Services to process your payroll.
Run Access Payroll Extract pluginWhat to enter in the start and end fields for the Access Payroll extractor tool.
Can we change the time when the Missed Time Report sends the email?Missed clock report email sending out at the wrong time.
Can we stop plugin emails?Too many time and attendance sync emails being received.
Error: 'Time Intervals are not in sequense'Failed time and attendance sync.
Limit of clocking machinesWhat's the limit of clocking machines that can be linked to PeopleHR.
Overnight shift workers using IdencyWhen our overnight shift workers clock in/out on the Idency machine, this is not correctly transferred to PHR.
Payslip loader Plugin Error - 'Oops... Something's not right!'Payslip loader is stuck on submitted and displaying an error:
Oops... Something's not right!
Payslip loader plugin not workingWe are changing payroll providers and I just trialed the plugin payroll uploader with the new payslips and it doesn't work.
Payslips are being uploaded as PNGs instead of PDFsPayslips from the Payslip loader or Sage tool are being uploaded as PNGs instead of PDFs.
Public holiday txt file required formatThe required txt file format for the show public holidays.
Redirect Plugin emails to another adminIs it possible for the email confirming that the Schedule was processed successfully to be redirected to a different admin.
Timesheet exception report error: 'Could not find part of the path''Could not find part of the path' error when running the Timesheet exception tool.
Timesheet Report
Use the timesheet report plugin.
Build queries for Timesheet Report pluginQueries for the Timesheet Report plugin.
Run the Timesheet Report pluginWhat data can I include in a timesheet report?
Working times not showing on Timesheet ReportTimes are recorded in the planner but not pulling through to the Timesheet Report plugin.
Timesheet report error - 'Employees Data Query was not properly initialized'Failed to run the timesheet report due to error message
Timesheet report failing due to timeoutThe timesheet report is timing out.
Timesheet report is rounding incorrectlyTimesheet report is not rounding to the nearest 15 minutes.
Timesheet report showing as text file instead of excelWhen running or repeating the timesheet report plugin, the results are no longer generating excel files, but text files on a notepad.
Timesheet report is showing unpaid leave as paidOther Event unpaid leave is showing as Paid even though it has not been added to the paid events section.
Timesheet Report showing duplicated entriesDetailed Timesheet Report is pulling through duplicates.
Timesheet report is not correctly deducting breaksBreaks are not being deducted correctly within the timesheet report.
Working hours appear as 7.5 on Timesheet ReportThe basic hours for a shift appear as 7.5 but it should be 8 hours on the Timesheet report.
Run a report to show all overtime over the past 2 years for one employeeRun a report to show all overtime over the past 2 years for one employee.
Plugins errors
Various errors in the plugins tab.
Plugins error - 'Could not find part of the path'Slack plugin has failed stating the error 'Could not find part of the path
Failed Payslip Loader - Error: 'Document is already present'Failing Payslip Loader in Plugins.
Multiple plugin requests stuck on submittedPlugin requests are stuck on submitted or in progress status.
PeopleHR: Time Attendance Sync error: 'Unable to connect to the device'Failed Time Attendance Sync in plugins generates the error message: Unable to connect to the device - error code 2.