Mobile App
Get started with the mobile app
By Joshua1 author60 articles
- Download the mobile appDownload the PeopleHR app.
- Log in via the mobile appLog in to PeopleHR from your phone.
- Book a holiday on mobileRequest a holiday using the mobile app.
- View personal planner requests on mobileViewing my holiday requests for approval.
- Add a holiday for an employee on mobileAdd a holiday for one of my team members on mobile.
- Mobile - Return to workWhere can I find a return to work form.
- Log an expenses request on mobileSend expenses using the mobile app.
- Mobile - An introduction to personal informationPersonal information held in PeopleHR.
- Mobile - View and sign your documentsSigning a document on the app.
- Mobile settingsSeeing all users on the mobile app.
- Using the Company Directory on mobileUse the company directory in the mobile app to access your colleagues.
- Complete an interactive ripple on mobileComplete an interactive ripple on the mobile app.
- Request an other event on the mobile appHow do I book an other event on the app.
- Set up face recognition on AndroidFace recognition on Android.
- Add sickness for an employee via the mobile appRecord sick leave for an employee in the mobile app.
- Amend holiday hours on the mobile appStaff are having trouble amending the duration of hours on the mobile app.
- Company planner on mobileUsing the personal and company planners on phone.
- Complete performance reviews on the mobile appHow to complete performance reviews on the mobile application.
- Create a Pulse surveyCreate a Pulse survey.
- Create an assignment on mobileAdd an assignment using the app.
- Get started with using the mobile appGet started using the mobile app as an employee.
- Introduction to the planner on the mobile appHow to use the planner in the app.
- Mark task as completed via mobile appMark task as complete on the mobile app.
- Mobile - LogbooksView, add and edit logbooks on the mobile app.
- Mobile tasksIntroduction to Tasks on the mobile app.
- Settings and notifications on mobileConfiguring the settings and notifications on the mobile app.
- Sign a document on mobileAdd a signature to a document using the mobile app.
- Use the Chat on mobileSpeak to colleagues on PeopleHR.
- View or edit a personal profile on mobileView and edit personal information on the mobile app.
Mobile app common queries
Common queries on the app.
- App login error - 'Authentication done!''Authentication done! If you are not navigating to the app after a while, kindly click the continue button.'
- Can't sign a logbook on the mobile appEmployees can't sign a logbook using the app.
- View expense requests and decline reasons on mobileView expense requests and decline reasons on mobile.
- View clocking in times on mobileSee my Tap in and Tap out times.
- Can't save an expenseCan't save an expense but all mandatory fields are completed.
- Chat is greyed out on the mobile appThe chat feature on the mobile app is greyed out.
- Clear cache on mobile for Android devicesHow do I clear cache on mobile.
- Company Directory missing from the mobile appCompany directory is greyed out in settings.
- Unable to login on the mobile appEmployees not being able to login on the mobile app.
- Different users' access levels on mobile appWhat the functionality access for the mobile app is for Admins, Managers, Employees and users with edited access rights.
- How many expenses can be added per reportHow many lines can be entered on an expense report.
- Documents are not showing on the mobile appUsers are unable to see personal documents on their mobile application, while they can see them on the web applicants.
- Edit Widgets on the mobile appEdit widgets on the mobile app.
- Error message 'Authentication Error, Please Try Again'User cannot access peopleHR mobile app, there is an authentication error. Error message 'Authentication Error, Please Try Again'
- Logbook form is not showing the fields on the mobile AppWhen clicking into Logbook on the mobile app the fields for the logbook are not showing.
- Mobile app login error - 'Sorry, we couldn't reach the server. Please try again in a few minutes.'When a user is trying to login, they are provided with 'Sorry, we couldn't reach the server. Please try again in a few minutes.'.
- Mobile app stuck on the Authentication pageThe authentication page is complete but it doesn't return to the app.
- Mobile app login error 'The email address you entered does not match the data on record'When logging into the mobile app the error 'The email address you entered foes not match the data on record' is presented.
- Mobile app error message 'Please scan valid QR code'Users are getting error message when scanning the QR code for timesheets: Please scan valid QR code.
- Mobile app does not show all news postsNews is not visible on the mobile app.
- Mobile app logs into the wrong companyWhen I log in to the app it's taking me to the secondary company.
- Notifications on mobile app chat function not being receivedChat function not being received when a group message is sent despite having the notification toggle on in settings.
- The mobile app redirects to the web versionWhen I log into the mobile app it automatically takes me to my browser.
- Error when logging on mobile - 'Access Denied'User can't log in on the mobile app due to error: Access Denied
- Holiday return to work form not showing on the appEmployees do not have the widget appear on the their app dashboard despite have return to work actions to complete.
- Mobile - Information on securityHow secure is using the mobile app.
- My draft expenses disappearedHow can I recover my draft expenses.
- New joiners can't login to the mobile appThe New Starters can not login on the mobile app.
- Pulse survey not received by employeeAn employee has not received the pulse survey.
- Unable to find timesheets on the mobile appI can't find timesheets on the mobile application.
- Users are not able to submit a logbook via the mobile appUsers are not able to submit a logbook via the mobile app.